Carmen’s Logistics & Services Ltd, a Logistics, Shipping, Transport Operating, Travel, Tourism and Hospitality Company seeks the services of an Operations Manager.
JOB TITLE:
Operations Manager (Clearing, Forwarding, Airline Reservation & Ticketing)
JOB LOCATION:
Sekondi-Takoradi, Western Region - Ghana
JOB SUMMARY
- This position is responsible for providing leadership and direction for the clearing and forwarding activities of the company. This role directly supervises multiple personnel to maximize productivity. He/she shall report to the Managing Director of the company.
JOB DESCRIPTION
- Handle all development and operational activities of global air, sea freight forwarding and clearing business.
- Develop network of partners and subsidiaries.
- Managing all forwarding/clearing operations activities.
- Responsible for achieving departmental productivity goals.
- To plan and develop the systems and procedures to improve the operations quality and efficiency of the division.
- Monitoring the Custom Clearance procedures and ensuring to build a strong relationships with various governmental organizations and represents the company in a professional manner, including making presentations.
- To set individual accountability and goals and to give recommendations for the internal promotions. Other related responsibility or administrative duties.
- Manage, control and supervise the activities of the Clearing and Forwarding operations staff.
- Monitor payments of debit notes (shipping and terminal).
- Deal with customs queries where the clearing staff cannot resolve same.
- Report daily activities use personal judgment and initiative to develop effective and constructive solutions to challenges and obstacles in the clearing process.
- Agree on costs and disbursements to carry out clearing.
- Check and verify shipping records, handle questions or concerns of shipping shortages or overages and address problems with inventory control.
- Ensure proper compliance and adherence to all appropriate regulations, policies and laws.
- Consistently promote a strong corporate culture, quality and high performance work teams.
- Bringing sales of all products such as warehousing, local distribution. Airfreight, sea freight and road transport.
- Perform regular visits to qualified prospects and customers, in accordance with Managements directives, to drive the business and grow the company’s revenue, market share and profitability.
- Submit reports in an accurate and timely manner.
- Oversee the activities of the Travel, Tourism and Hospitality Department and any other duties assigned by the Managing Director.
QUALIFICATION AND REQUIREMENT
- BSc / HND in Business Administration or Shipping Management.
- Minimum of 5 years’ experience in a similar role within a large organization, 5 years of which should be at Management level.
- Strong initiative and leadership skills.
- Good communication and interpersonal skills.
- Analytical and problem solving business and entrepreneurial spirit Proficiency in computer use and multimedia applications.
- Excellent knowledge of the Customs and Excise HS Code and Explanatory notes and ability to handle Inspection Agents, Banks.
- Shipping Companies and Terminals.
- Must be driven and ready to work round the clock to meet deadlines.
- Possess experience in Clearing & Forwarding operations and management with good knowledge in shipping documents and custom procedures.
- Have relevant experience in the market place with a strong business development background.
- Have a good detailed understanding on the market trends and demand.
- Demonstrate the ability to take initiative and responsibility.
- Confident, well spoken with excellent communication skills.
Interested and suitable applicants are to forward their applications with detailed Curriculum Vitae and a half to one page letter addressing the applicant’s motivation by email to contact@carmenslogistics.com or carmenslogistics@gmail.com not later than 30th June, 2018. Kindly note that only short listed applicants will be contacted. If you do not hear from us 3 weeks after the deadline, please consider your application unsuccessful.
JOB TITLE:
Reservation and Ticketing Officer
JOB LOCATION:
Sekondi-Takoradi, Western Region - Ghana
JOB SUMMARY
- This position is responsible for providing Reservations, Ticketing & Transport arrangement activities of the company. This role directly supervises multiple junior personnel to maximize productivity. He / She shall report to the Operations manager of the company
JOB DESCRIPTION
- General Administrative Role.
- Handling ticketing & reservations for customers.
- Fair experience with dealings in hotel reservation.
- Carry out all follow up procedures pertaining to customer travel, i.e. reconfirmation of airline tickets, tour confirmation, booking/reservation etc.
- Maximize sales and revenues by booking and ticketing return journeys, selling holiday packages and other travel related products and services.
QUALIFICATION AND REQUIREMENT
- A minimum of a Diploma required.
- At least 1-3 years working experience.
- Must be IATA certified
- Candidates with no experience in Aviation industry or travel and tour firm need not apply
- Good communication skills
Interested and suitable applicants are to forward their applications with detailed Curriculum Vitae and a half to one page letter addressing the applicant’s motivation by email to contact@carmenslogistics.com or carmenslogistics@gmail.com not later 31st March 2018. Kindly, note that only short listed applicants would be contacted. If you do not hear from us after 3 weeks after the deadline, please consider your application unsuccessful
JOB TITLE:
Logistics Officer
JOB LOCATION:
Sekondi-Takoradi, Western Region - Ghana
JOB SUMMARY
- This position is responsible for providing leadership and direction for the clearing and forwarding activities of the company. This role directly supervises multiple personnel to maximize productivity. He / She shall report to the Operations manager of the company
JOB DESCRIPTION
- Develop logistics along with support plans, budget requirements and deployment timelines for new operations.
- Develop logistical plans for current operations and logistics contingency plans.
- Develop and execute tools and methodologies to enable effective implementation of logistic plans.
- Design and develop standard operating methods to manage logistics operations efficiently.
- Ensure accountable, timely and cost-effective release of peacekeeping cargos along with personnel.
- Ensure all supervised staff members are trained as well as cross-trained adequately.
- Identify added logistic training requirements to attain high working standards.
- Coordinate and present logistics support to ongoing land, air, rail and river operations.
- Ensure logistics requirements take gender-specific needs into consideration.
- Coordinate logistics activities related to procurement, funding, substantive units and humanitarian affairs.
- Develop and execute logistics support policy, processes and methodologies to general benefit of all mission units.
- Develop reports on material and personnel movements and various operational logistics problems.
- Guide and oversee performance of new and junior logistics officers.
QUALIFICATION AND REQUIREMENT
- BSc / HND in Business Administration or Shipping Management.
- Minimum of 2 years’ experience in a similar role within medium to large organization.
COMPETENCIES
- Strong initiative and leadership skills.
- Good communication and interpersonal skills.
- Analytical and problem solving business and entrepreneurial spirit Proficiency in computer use and multimedia applications.
- Excellent knowledge of the Customs and Excise HS Code and Explanatory notes and ability to handle Inspection Agents, Banks.
- Shipping Companies and Terminals
- Must be driven and ready to work round the clock to meet deadlines
- Possess experience in Clearing & Forwarding operations and management with good knowledge in shipping documents and custom procedures
- Have relevant experience in the market place with a strong business development background
- Have a good detailed understanding on the market trends and demand
- Demonstrate the ability to take initiative and responsibility
- Confident, well spoken with excellent communication skills